Inside The Senior Alliance: Information & Assistance Call Center (Ep 6)
Podcast: Play in new window | Download
Lori Zimmerman, manager of the Information & Assistance Program at The Senior Alliance, describes the program’s mission to provide information, referrals, and options to empower individuals to make informed decisions. Information & Assistance specialists field 40-80+ calls per day, or about 1,000 calls a month, linking people to appropriate services.
Inside The Senior Alliance: Information & Assistance Call Center (Ep 6) Read More »