Striving to improve the quality of care and quality of life experienced by residents who reside in licensed long term care facilities is the goal of The Michigan Long Term Care Ombudsman Program. Ombudsmen advocate for residents in licensed long term care facilities are nursing homes, homes for the aged and adult foster care homes. Their actions are guided by the wishes of residents. The program also aims to improve the long term care system, including advocating for passage of laws, regulations and policies benefiting residents. The Long Term Care Ombudsman Program is funded by the federal and state government. There is no cost to residents or families.
Local ombudsmen work with individual residents to resolve problems and to promote high quality care. They provide a community presence by routinely visiting residents. They provide a community presence by routinely visiting residents.
Local ombudsmen are practiced in:
· Explaining to residents all their rights
· Empowering residents to communicate concerns
· Assisting residents in resolving these concerns
· Providing community education regarding long term care issues
· Promote the use of best practices throughout the long term care system
To reach your local Long Term Care Ombudsman, call 1-866-485-9393